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Join EY and help to build a better working world.
EY- Experience Management - Retain Maintenance Administrator
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols.
The opportunity
We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance.
Your key responsibilities
- Timely updation of resource schedules on scheduling tools (ARMS/Retain)
- Timely review and resolution of scheduling conflicts.
- Proactive review of resource availability /resource requirements.
- Mailbox management and fulfilling the scheduling requests coming through emails in defined TAT.
- Optimization of resource utilization through effective schedule management.
- Basic reporting and analysis.
Skills and attributes for success
- Good verbal and written communication skills.
- Basic knowledge of MS Excel.
- Excellent teaming and interpersonal skills.
- Positive attitude and ability to excel under tight timelines.
To qualify for the role, you must have
- Graduates with 0-3 years of relevant resource management/workforce management/exposure in General Operations with strong acumen in resource management preferred.
Ideally, you’ll also have
- Basic knowledge of MS – Excel Ms - Office. Interest in business and commerciality.
What we look for
- A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment
- An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
- Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across
six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth
strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling
career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes
next. - Success as defined by you: We’ll provide the tools and flexibility, so you can make a
meaningful impact, your way. - Transformative leadership: We’ll give you the insights, coaching, and confidence to be the
leader the world needs. - Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use
your voice to help others find theirs.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
