As a Customer Project Manager (CPM) within the Network Infrastructure Business Group’s Customer Delivery team at Nokia Japan, you will play a crucial role in steering the successful delivery of projects for our major accounts, initially focusing on Network Infrastructure projects. Reporting to the NTT & Enterprise Customer Delivery Manager, you will collaborate closely with cross-functional teams to ensure seamless execution, enhance project profitability, and maintain high customer satisfaction. In this dynamic environment, you will interact directly with customers, manage relationships, coordinate change management, and safeguard project quality. You will thrive in a supportive atmosphere that values agility, innovation, and collaboration while driving impactful solutions aligned with Nokia's objectives. Join us to shape the future of telecommunications and tackle exciting challenges in the Japanese market!
• Lead the delivery of Network Infrastructure projects for a major account in Japan, ensuring alignment with customer contracts.
• Plan, execute, and monitor project delivery to meet profitability, quality, and customer satisfaction targets.
• Serve as the primary point of contact for the customer, managing relationships and addressing inquiries or concerns.
• Coordinate change management across all project aspects including cost, scope, schedule, and quality.
• Oversee project financials, forecasting, and contract management to ensure adherence to budget and profitability goals.
• Conduct risk management and identify opportunities for contract expansion and renewal.
• Lead and support project team members, fostering collaboration and accountability.
• Ensure all project documentation and reports are accurate, up-to-date, and reflect project progress and KPIs.
You have:
• 3+ years of successful project delivery
• Strong understanding of Project Management Tools and Methodologies
• Fluent Japanese and strong English language skills
It would be nice if you also had:
• Expertise in project delivery in the telecom industry
• Knowledge of the Japanese Telco market
• Experience working with Japanese subcontractors and system integrators
• Expertise in Network Infrastructure projects (Fixed, IP, or Optical networks)
• Strong understanding of commercial management and financial project management
• PMP/PMI certification
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
