COMPANY OVERVIEW
Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity.
POSITION SUMMARY
The Deal Desk Analyst role in Japan is a strategic function designed to support the global Sales team in structuring optimized deals that mutually benefit Domo and its customers. The position is designed to drive large, complex, and non-standard sales opportunities to closure by providing Sales and Renewal teams with business process and policy insights as well as strategic and operational support.
KEY RESPONSIBILITIES
- Acting as a subject matter expert on deal structuring, processes, and policies
- Drive operational consistency by being a CPQ power user
- Collaborating with leadership, CSMs, and Account Executives to develop structuring and pricing strategies for complex transactions
- Advising users on contract objection-handling techniques, alternative contract options, and value propositioning to help close deals
- Managing complex, non-standard deals through the deal review process to assess risk, to ensure quality assurance, business, and operational compliance, and optimal deal structure and pricing response
- Organizing and communicating business justification for non-standard terms to cross-functional stakeholders and direct-line approvers
- Elevating specialized issues to appropriate business partners for resolution and approval
- Identifying deal structuring trends based on sales segment or industry vertical
- Clarifying, educating, and gathering feedback from the sales team regarding policies
- Participate in testing enhancements to tools like Salesforce and CPQ
- Training users on new processes
JOB REQUIREMENTS
- 3+ years of experience in a Finance, Deal Desk, Legal, or Sales Operations role
- Experience in an Enterprise B2B software sales environment with a proven understanding of SaaS agreements
- Experience in drafting/analyzing multi-element sales agreements, including subscription, services, and support
- Strong research, analytical, and problem-solving capabilities, combined with strong business judgment and an ability to present analysis in a clear and compelling manner
- Demonstrated capability to build strong working relationships with internal stakeholders
- Strong communication, organizational, and problem-solving skills
- Comfortable operating under pressure
- Excellent oral and written communication skills
- Previous hands-on experience with CRM (Salesforce.com) and ERP (Netsuite) - highly preferred
- Exposure to CPQ and Contract Lifecycle Management process is preferred
- Bachelor’s degree or ability to prove equivalent experience required
- Ability to communicate at a fluent or native ability (verbally and in writing) in Japanese and English
LOCATION: Tokyo, Japan
Domo is an equal opportunity employer.
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