Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The role
The Japanese Business Analyst will serve as a key liaison between the Japanese customer and the offshore development/testing team in Vietnam, managing requirements, coordination, and overall communication flow.
- Participate in on-site discussions with Japanese customers/ Japanese Project team to gather, analyze, and document business and system requirements related to Energy systems.
- Capture and understand requirements, solution design, and system architecture, business flow to support the testing phase.
- Act as a communication bridge between the customer and the offshore team, ensuring clear understanding of requirements, priorities, and feedback.
- Coordinate with the Vietnam-based team during Factory Acceptance Test (FAT) and automation testing phases.
- Collaborate as a member of the Japan-based team while also managing tasks and progress of the offshore team in Vietnam.
- Handle issue resolution, change management, and ongoing Q&A throughout the project lifecycle.
- Engage directly with multiple stakeholders from the customer side, including business users, QA teams, and project managers, to align expectations and timelines.
- Ensure that quality standards are strictly followed, especially in testing, documentation, and delivery reviews — in line with Japanese customer expectations.
- Plan, monitor, and report progress in a structured and transparent way, following Japanese project management practices (e.g., detailed status tracking, issue escalation, and consensus building).
What you’ll bring
- Bachelor's degree in Energy, IT, Engineering, or a related field.
- Proven experience as a Business Analyst in large-scale system development or integration projects.
- Technical knowledge in Java-based platforms, cloud environments, and system integration is a strong advantage.
- Experience in the energy industry, particularly in market-related systems is a strong plus.
- Experience with Japanese project management practices, including schedule adherence, detailed reporting, and milestone tracking.
- Ability to manage tasks, coordinate cross-functional teams, and align internal and external resources effectively.
- Excellent interpersonal and communication skills to work with diverse stakeholders — both client-side and internal.
- Familiarity with system validation processes, especially FAT and test automation.
- Japanese language proficiency: Business level or higher (JLPT N2 equivalent or above) — must be able to communicate directly with customers in Japanese.
- English: Able to communicate internally with offshore teams (basic reading/writing/speaking).
- Strong sense of ownership, accountability, and attention to quality in deliverables.
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
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Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
