Microsoft has a dynamic and influential partner ecosystem that plays a critical role in driving growth and delivering successful outcomes for customers. The ecosystem includes a wide range of partners, from global strategic ISVs to industry-specific ISVs; global, regional, and local Systems Integration partners; Advisory firms and Microsoft Channel Partners. These partners bring a wealth of expertise, solutions, and services to the table, powered by the Microsoft Cloud, helping customers to achieve their digital transformation goals.
Microsoft’s partner ecosystem is constantly evolving, with a focus on driving growth and profitability for Microsoft and our partners and successful business outcomes for customers. Microsoft makes significant investments into our partner ecosystem to ensure that we have a world class ecosystem partnering with us to drive mutual customer success. Now, more than ever, our partners are critical to our ability to help our customers transform leveraging the power of AI.
Microsoft Enterprise Partner Sales (EPS) is the commercial organization accountable for driving Microsoft’s growth and success for Enterprise customers through our partner ecosystem. We define and execute our global partner ecosystem strategy, focused on the end-to-end partner lifecycle, such that together we can deliver our customers digital transformation goals.
As a regional Tech Lead, we are looking for you to bring your work ethic, enthusiasm, optimism, and passion to foster profound growth and change within our partner ecosystem. You will leverage your challenger mindset, technology industry knowledge, market insights, understanding of the competitive landscape, and best in class interpersonal skills to manage a team of Partner Solution Architects (PSAs) and Partner Technology Strategists (PTSs) to grow our robust ecosystem of world class partners enabling them to bring market-defining solutions to our customers.
Responsibilities
Business Impact
- Drives awareness across all levels of the organization of partner challenges, industry trends, and competitor architectures to allow team members to engage with partners, demonstrate Microsoft's value, and develop counter strategies.
- Hold team accountable for leading the adoption of Microsoft technologies.
- Drives adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance to ensure that the team identifies, communicates, and minimizes business and technical risks.
- Ensures governance of technical work, including robust architectures that are validated and delivered in line with best practices.
- Identifies widespread or global patterns in blockers and develops strategies to resolve and prevent them in the future.
- Holds teams accountable for proactively using expert knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations and for influencing the shape of new solutions to scale across multiple customers/partners and markets while demonstrating the business case and presenting alternative scenarios.
- Coaches across team(s) to lead solution clarity, design, resilience reviews, and technical optimization (including with and through partner technical stakeholders) that results in production deployment application and that increases customer/partner usage, consumption, target metrics, and overall Microsoft health.
- Works across teams and organizational boundaries to seek out and leverage Microsoft insights that strengthen and fuel new commercial growth and consumption.
- Influences senior and complex partners to grow or scale the business with strategic/high-potential opportunities, ensuring support throughout implementation phases as necessary.
- Supports team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders for large and high-impact customers/partners.
- Provides coaching on how to build the bridge between TDMs and business decision makers (BDMs).
- Builds on network and industry experience to connect partners with ideas, people, and resources to support their success.
Technical Leadership
- Models how to engage constructively and transparently with the technical and/or business community locally and globally.
- Participates in management communities (e.g., manager excellence community) to evolve adaptive engines of change, foster a culture of fast and effective learning at all levels, and support and provide management best practices to peers.
- Leads the direction that internal team members and stakeholders take with customers/partners by facilitating the dissemination of ideas, insights, and strategic, technical input across boundaries, and actively pursues opportunities that grow impact and capabilities of the broader organization.
- Drives collaboration across teams (e.g., account teams, product teams) and solution area communities.
- Drives recognition for Microsoft solutions through technical and business presentations and engagements with internal and external audiences, and by driving programmatic execution and scale motions.
- Fosters a continuous technical self-learning culture and community sharing of stories by encouraging and empowering the team to share learnings, and by establishing a cadence (e.g., internal technical brainstorming calls, presenting latest challenges in staff meetings) to calibrate on challenges and trends that impact across teams.
Partner and Industry Insights
- Creates the vision and defines the strategy required for others to orchestrate large, complex, and/or global teams across the organization, and provides guidance on gathering and utilizing information across partners, which are supported by their PTSs.
- Leverages professional credibility, relationships, and personal experience with similar partners to help their team anticipate and bring in business and industry insights that address the broader business challenges for the partner, ensuring the quality of work.
- Influences a broader set of stakeholders across the organization challenge partners to consider alternatives and adapt strategies, plans, business models, and solutions to insights.
Qualifications
Required/Minimum Qualifications
- 5+ years of people management experience.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 10+ years technical consulting, technical consultative selling, product development, or related technical/sales experience
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years technical consulting, technical consultative selling, product development, or related technical/sales experience
- OR equivalent experience.
Additional or Preferred Qualifications
- 8+ years of experience with relevant technologies (e.g., cloud, infrastructure, Microsoft platform).
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
