Practice Development Manager

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Job SUMMARY:

The Practice Development Manager has general responsibilities for all aspects of customer relationship management in the assigned territory. This includes planning, organizing, and implementing all account management activities related to the sale and distribution of Company products, with high accountability for achieving the territory sales and utilization quotas and objectives. 

Key duties and responsibilities:

• Achieving sales and utilization quota results in the assigned territory. Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables.
• Providing training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques.
• Educating the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer.
• Educating and supporting the customer with marketing strategies including but not limited to website and microsite development, internal office branding, patient segmentation and external marketing strategies.
• Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area.
• Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer service.
• Completing administrative responsibilities including periodic business plans, weekly expense reports, up-to-date territory account profiles and customer database. Manage day-to-day sales administration activities in a detailed and timely manner i.e. Salesforce.com updates and data entry
• Maintaining updated knowledge of the industry and competitive products.
• Developing and maintaining supportive, productive and effective relationships at all levels within the organization.
• Participating in industry-related trade shows/meetings
• Maintaining compliance with all applicable quality and regulatory guidelines as an integral part of business operations.
• Maintain consistent communication with Regional Practice Manager and Area Sales Manager on all matters related to the territory and region, including accurate forecasting.
• Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism at all times.

Qualifications

Qualifications

• Bachelor’s degree (B.A. or B.S.) or equivalent experience is preferred.
• 2-4 years work experience.
• 2-4 years demonstrated success selling medical products or services to physicians and/or other health care providers is preferred.
• Direct customer experience with the plastic surgeon and dermatology audience is preferred.
• Experience with consumables selling is preferred.
• Ability to communicate effectively, orally and in writing, with all levels of employees.
• Proven ability to provide a high level of customer service and support to achieve practice integration of the CoolSculpting Procedure and ensuring a high level of customer/patient satisfaction.
• High level of accountability, reliability and extremely responsive.
• Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
• Positive attitude and passion for working within the aesthetic field.
• Ability to use word processing and database applications, and various software programs such as Excel and PowerPoint.
• High level of organization with regard to schedule management and follow-up skills are required.
• Knowledge of FDA GMPs. Ability to function in a controlled environment regulated by FDA GMPs.

Additional Requirements

• Home office capability is required with reliable high speed internet access
• Ability to travel up to 70% in order to adequately cover the region including multi-overnight stays, attend tradeshows, and corporate and training meetings is required.
• Valid driver’s license issued by the state/province in which the individual resides and a good driving record is required.
• Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which AA complies.

Language and Verbal Skills

• Individual must have excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.

Math Skills

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Analytical and Reading Skills

• Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings. 

Physical Requirements

• The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear; up to 8 hours per day. The employee is regularly required to lift and carry up to 10 pounds and occasionally lift and carry up to 25 pounds. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.

Work Environment

• Employee is regularly required to drive to customer sites and is exposed to outside weather conditions; close, distance, and peripheral vision are required along with the ability to adjust focus and depth perception Exposure to noise level may be high. 
• Requires regular presence in a (clinical or engineering or animal) laboratory setting where protective equipment or other health and safety measures and training are required to protect against chemical, biological or other hazards..  Noise levels may be high.  

Safety

• AA is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html