As a Program Manager, you'll serve as the connective tissue between multiple teams, ensuring clear communication, efficient execution, and strategic alignment of organizational priorities. You'll be responsible for driving both operational excellence and long-term strategic initiatives.
Key job responsibilities
Project & Timeline Management
- Establish and track key milestones, dependencies, and critical paths
- Identify and mitigate risks proactively
- Drive accountability across teams to meet deadlines and deliverables
Information Management & Communication
- Design and implement communication frameworks to ensure transparent information flow across teams
- Create and maintain documentation systems for program tracking and reporting
- Develop dashboards and metrics to monitor program health and success
Training & Event Management
- Develop and execute cross-functional training programs
- Organize and facilitate strategic planning sessions and team events
- Create engagement opportunities that foster cross-team collaboration
Note: Business-level English and Japanese are required (verbal and written).
Basic Qualifications
- 5+ years of program or project management experience
- 5+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 5+ years of driving end to end delivery, and communicating results to senior leadership experience- 5+ years of driving process improvements experience
- Advanced degree in business or related field
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