Senior Associate-RMS Digital RM-Tech Enablement

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Career FamilyRisk Management Services                           

Role TypeSenior Associate – Tech Enablement

Senior Associate, Digital RM – Technology Enablement, Risk Management Services

Risk Management team at EY plays an important role in managing the internal risks of the firm associated with accepting a new client or an engagement or risks associated with any of our on-going audit / non audit engagement. Formed in the Year 2007, the Risk Management team is growing rapidly as a Center of Excellence for all standardized quality / compliance related activities that can be efficiently undertaken from Global Delivery Services location.

The opportunity

The Digital RM team at GDS is pivotal in delivering advanced analytics, business intelligence (BI), and technological enablement support across the Global RM & & Risk Management Services (RMS).

• Deploying advanced analytics and BI tools, complete with dynamic visualizations, to monitor risks in real-time, streamline RM processes, and drive automation, while also ensuring robust data governance and the protection of data privacy and security.
• Tech enablement services across a range of RM tools like providing support for the Service Offering Reference Tool (SORT), contributing to global reporting, and offering administrative assistance for the Process for Acceptance of Clients and Engagements (PACE), administrative support for Global Confirmations, Global Engagement Agreement Repository (GEAR), Enterprise Risk Management (ERM) operations, and assist with reporting for Anti-Money Laundering (AML) tools.

This position will be ideal for a mature team player who likes to maintain daily virtual contact with a large number of people around the world. This position is designed for an experienced professional who likes to be challenged and wants to grow in a dynamic, multi-cultural environment working with modern tools.

Qualifications And Competencies

• Strong understanding of the business context in which RM operates and the ability to align RM initiatives with broader organizational goals.
• Ability to translate strategic priorities into actionable plans and measurable outcomes.
• Demonstrated experience managing change initiatives or working in environments undergoing transformation.
• Comfortable working in ambiguity with a proactive mindset toward implementing and supporting new ways of working.
• Proven ability to collaborate across functions and geographies, managing stakeholder expectations at multiple levels (including Partners, Directors, and Senior Managers).
• Ability to build strong working relationships in a virtual, multicultural, and cross-border team environment
• Ability to identify opportunities to digitize manual tasks and optimize workflows.

Key Responsibilities

• Lead and support high-impact, strategic, and ad hoc projects for GDS-RMS in collaboration with global and regional stakeholders.
• Understanding of compliance frameworks, governance protocols, and RM controls within a professional services environment.
• Manage the SORT Support team; coordinate with Mercury teams and provide assistance to RM Service Approval Advisors and RM Independence Service Approval Advisors throughout the service approval lifecycle.
• Supervise and develop a small, agile team of staff assigned to dynamic projects across RM Executives and regional entities.
• Leverage automation knowledge to improve and streamline RM processes.
• Prepare executive-level presentations and manage large datasets with attention to accuracy and detail.
• Monitor performance and provide ongoing feedback and coaching to team members.
• Deliver status reports and updates to senior stakeholders, ensuring timely and high-quality communication.
• Promote and drive continuous improvement, process simplification, and innovation in risk management services.

Key Attributes And Skills

• Ability to work with senior global stakeholders in a professional, solutions-oriented manner with minimal supervision.
• Sound knowledge of risk management concepts (e.g., independence, conflict checks) is preferred.
• Self-starter with a high degree of curiosity, willing to learn new systems and tools as the role evolves.
• Takes initiative to enhance knowledge and continuously upskill based on business needs and technological trends.
• Proven experience in process automation and digital transformation initiatives.
• Strong analytical thinking and quick problem-solving skills with the flexibility to adapt to changing stakeholder needs.
• Exceptional communication skills – fluent in written and spoken English – with the ability to distill complex topics into concise, stakeholder-ready summaries.
• Adept in project management, prioritization, and multitasking across concurrent deadlines.
• Preferrable team leadership experience with the ability to resolve issues, maintain morale, and drive accountability
• Proficiency in MS Office (especially Excel and PowerPoint), Power BI, SharePoint knowledge.
• Strong attention to detail and commitment to ensuring accuracy in deliverables under tight deadlines.
• Resilience under pressure and openness to constructive feedback.

Education And Experience

Required:

• Bachelor’s degree
• Minimum 3-5 years of professional experience in operations, risk management, or administrative functions within a global corporate environment
• Excellent command of English (written and spoken), including comprehension and summarization
• Demonstrated ability to work independently with strong problem-solving and organizational skills
• Advanced proficiency in MS Excel, PowerPoint, and related business tools

Ideally, you’ll also have

• Credible experience working in a fast-moving, client-driven environment

What you can look for  

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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