Senior Director, Data & Analytics, Japan & South Korea Digital Services

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Job Description Summary:

Please note: This is not a Remote role and will require the incumbent to be based in Tokyo, Japan and follow a hybrid work schedule. This is a People Leader/ People Manager role.

We’re looking for a forward-thinking and collaborative leader to join our Japan & South Korea Operating Unit as Senior Director, Data & Analytics, Japan & South Korea Digital Services . This role will be instrumental in shaping and executing our data and analytics strategy to drive business growth across the region. You’ll work closely with senior operating unit leaders and cross-functional teams to co-develop and lead the implementation of a robust product roadmap—translating business needs into actionable insights and scalable analytics solutions. From developing advanced visualizations and predictive models to building and maintaining core data infrastructure, you’ll help unlock the power of data across all facets of our business.

You’ll also lead the application of emerging technologies, including generative AI, to drive innovation and deeper understanding of our consumers and operations. This position will lead a dedicated Data & Analytics team, collaborate with our Regional Delivery Center, and engage with external partners—operating as one virtual team. Reporting to the Japan & South Korea Operating Unit Digital Leader in Digital & Technology Services (a.k.a. IT), this role offers a unique opportunity to make a lasting impact on how we leverage data to shape our future.

What You’ll Do for Us:

Stakeholder Management

• Lead stakeholder engagement with the key functional leaders within the Operating Unit and Coca-Cola System network, demonstrating a deep understanding of their needs and the ways in which data, analytical and tech products and services can be applied to create value for their teams and business

• Drive the adoption of enterprise capabilities by the Operating Unit team, balancing speed, cost & value creation to minimize localization and the creation of market specific products.

• Co-create, with the Digital Services Lead and Senior Functional Operating Unit leaders the annual digital services plan, aligning to joint OKRs (Objectives and Key Results)

• Actively manage the digital services portfolio – ensuring delivery and adoption of solutions against agreed annual plan OKRs

Product Leadership

• Lead product ownership for all Data & Analytical products and services for the Operating Unit

• Demonstrate a deep understanding of the business needs of the operating unit by translating these into the Data & Analytical product roadmap

• Own development of business cases to prioritize business requests and secure funding when needed

• Adapt enterprise data and analytical products and services for use in the operating unit, and deploy them to deliver compelling end user experiences that drive business growth (more consumers, more transactions, more sales, more revenue & share growth)

• Provide JSK OU users with advanced analytic capability.

• Monitor adoption and satisfaction of end users, using feedback to enhance the best products, sunset the underutilized and create new offerings to meet emerging needs

• Contribute to the development of enterprise capability frameworks and products

• Maintain industry knowledge & a strong Coca-Cola System network to leverage best in class practices

• Lead data governance and standardization and support streamlined process implementation and maintenance for JSK OU.

People Leadership

• Lead, develop and retain a diverse team of data & analytics professionals, providing opportunities for ongoing development of technical skills and business knowledge, and career growth

• Embed a culture of data driven decision making, self-organizing & empowered teams, and product management excellence

• Role model the behaviors of an Enterprise Leader – working across markets, functions and teams, ensuring clear accountabilities for all and optimizing value creation for the total Company

Qualifications & Requirements: 

• Minimum of 10+ years of work experience in data and analytics, data standard and governance.

• Deep understanding of CPG, particularly in the areas of commercial, franchise, marketing, & finance.

• Deep understanding and curiosity for data and analytics, and related digital transformation

• Experience of end-to-end digital services portfolio and budget management for a business of significant size and complexity

• Experience of successful stakeholder management up to C-suite level

• Demonstrated track record of product management and agile delivery methodologies in Data and Analytics products. 

• Demonstrated track record of driving change, including the adoption of digital products and services.

• Strong customer focus with demonstrated push for value and continuous improvement.

• Excellent communication and collaboration skills with proven results of influencing in a networked or matrix environment.

• Excellent people leadership skills with proven experience of growing and developing individuals and teams.

• Excellent facilitation skills, able to bring together stakeholders with diverse agendas, gain alignment and drive change.

• Ability to understand business needs and execute on a business strategy, setting expectations and managing demand.

• Demonstrated ability to understand technical approach & drive technical discussions.

• Working experience in multi-national project team in global company is preferred.

Functional Skills:

• Fluency of Japanese language, business protocol, and culture

• Business level good written and verbal communication skills of English

• Proficiency of Microsoft AZURE is preferred

• Hands-on capability and/or experience in advanced data analytics model development is preferred.

• Ability to drive business insight using both structured and unstructured data.

• Has experience of the data ecosystem

• Working knowledge of Agile tools (e.g. JIRA, VersionOne, Asana, Azure DevOps, GitHub etc) and methodologies (Scrum, Kanban) is preferred.

What can help you to be successful in the role?

Growth Behavior:

• Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

• Smart Risk: Makes bold decisions/recommendations.

• Externally Focused: Understands the upstream and downstream implications of his/her work.

• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior

• Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.

• Collaborate with the System, Customers and Key Stakeholders

• Develops Self and Others: Develop self and support others' development to achieve their full potential.

• Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You 

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

• International Experience: Become part of international projects and work along multicultural teams, through our global network.

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.