Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Supply – Stays team plays a key role in shaping these stays. As a multidisciplinary team, we partner with Hosts to conceptualize and develop high-quality, repeatable, and commercially viable offerings that align with our brand values.
Airbnb is seeking a Senior Market Manager, with a primary focus on Tokyo, Japan, to support and grow our network of Hosts and Partners. This role will be part of the Supply – Stays team and report to the Manager, Field Operations.
The Difference You Will Make:
We are seeking a bright, forward thinking, entrepreneurial and high-spirited individual to join us as a Senior Market Manager at our Japan Tokyo office.
In this role you will be leading the host acquisition and host community management through building networks with various types of hosts and stakeholders, including home host, small and large business type host, local community, local governments etc mainly in Tokyo. You will raise the opportunities and challenges of the region and set the priorities that will grow those markets. Together with your managers, you will set transparent objectives, and execute the Airbnb strategy on the ground. You will be a natural born leader, highly capable of influencing and driving decisions with an analytical approach. Your communication skills will be exceptional with proven ability to coach, support and inspire a team.
A Typical Day:
- Build the brand on the ground with all given levers of brand, comms, partnerships etc. and grow both our mission and the business
- Ensure successful local planning and execution of our global strategy.
- Proactively work with Airbnb community to enhance home-sharing that contribute to energizing local community
- Work with core functions such as Legal, Public Policy, Marketing, PR, Product, Customer Experience, Real Estate, to ensure strategy works well with all departments involved.
- Proactively identify new business development opportunities within the market. Build relationships with potential partners to drive business.
Your Expertise:
- >10 years of professional experience of which >5 managing cross-functional teams
- Background in Entrepreneurship, Operations, Marketing/Business Development or Management Consulting, Community related work is a plus. Proven track record of having worked in a rapidly growing international organization.
- Hands on experience in community building with various stakeholder is a strong plus
- Experience in real estate related business is a plus
- Network experience to stakeholders in key travel and hospitality markets, and also local government is a plus
- Experience in B2B,B2C and platform business models, strong operational experience.
- Ability to lead through influence in a cross-functional international environment
- Native Japanese, Fluent English.
- Fluent or business level Mandarin is a big plus
- Very strong interpersonal and analytical skills.
- An undeniably positive attitude, extreme dedication, and ability to act as a role model to Airbnb and its values.
- Self-motivated, proactive, hands on and able to work autonomously if required.
- Have a passion for travel, Airbnb, and being the best!
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
