Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.
Overall Purpose
Function as part of the team of Customer Enablement colleagues having expertise in an approved ABBYY product Solution Focus Area (SFA) for the purposes of expanding the reach of the ABBYY sales organization into emerging and/or popular market segments. As a subject matter expert in one or more SFA, the Solution Architect will develop a deep understanding of the SFA in general (i.e. industry-wide) and ABBYY’s related product contribution specifically. Engage with clients, partners and the wider sales organization in technical and functional pre-sales activities to ensure successful adoption of ABBYY products to support the solution(s). Help gather requirements for integration of ABBYY products with other SFA components. Develop and deliver SFA-Specific demonstrations, proposals, Proofs-of-Concept and best practices for new prospects and clients.
{SFA Examples: Capture solutions, Process Analysis, Robotic Process Automation (RPA), Enterprise Solutions}
Key Responsibilities
- Provide technical/project consultancy in support of sales colleagues at client meetings and on conference calls to discuss, define and capture customer requirements
- Work with sales teams to exploit the commercial opportunities for the ABBYY range of products and solutions within the SFA. This includes preparing and delivering solution demonstrations, proof of concept solutions, completing responses to RFP etc…
- Engage with partners and direct customers to promote ABBYY technologies with the SFA
- Responsible for Solution Architecture from requirement capture and design to implementation handover
- Provide SFA expert knowledge to members of the Sales, Service and Solution Delivery teams and help to ensure projects are delivered on time, to specification and within budget
- Develop and maintain a subject matter expert (SME) level of knowledge of ABBYY products in order understand, document, and demonstrate how ABBYY adds value to the SFA
- Support strategic engagements on an as-needed basis providing feedback and knowledge or by providing a presence either on conference calls/web-sessions or in person
- Maintain entries to company systems such as Salesforce and other systems of records as required and ensure open, collaborative communication with peers and the wider sales organization
- Provide technical assistance when required to partners and clients including troubleshooting solutions, developing projects and scripts in the context of ABBYY solutions.
Skills/Knowledge and Qualifications
- Bachelor’s degree, preferably in IT oriented studies
- Experience in JavaScript, C# .Net or other scripting languages
- Min. of 5 years work experience within the software industry in a similar role
- Knowledge of one or more Solution Focus Area (e.g. ABBYY Flexi Capture, ABBYY Vantage, ABBYY SDKs, RPA)
- Knowledge in Process intelligence and ability to understand complex processes through data mining
- Exceptional written communication in English. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of ABBYY products and solutions
- Fluent in spoken English and other Asian languages
- Demonstrated ability to make decisions and take ownership and responsibility on technical issues
- Negotiation and problem-solving skills
- Experience participating in complex projects - must have ability to take charge of tasks and drive results
- Able to work independently, as well as function well within a global remote team
- Resilience and ability to handle stressful situations effectively while managing several demanding tasks
- High-level competence with modern development paradigms (e.g. Web services, Virtualization, Containers, mobile apps), basic programming skills and an understanding of typical enterprise IT environments (Windows Server / Linux, SQL, Azure, AWS)
- Readiness to travel around 30%+ of time
- Fluent in English and Japanese
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Join ABBYY, and you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 600+ colleagues, spread across 15 countries on four continents.
- With colleagues representing 30+ nationalities, our workforce reflects the world.
- Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
- We are guided by the values of respect, transparency, and simplicity.
- "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 35 years of experience in the technology market;
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;
- We have modernized the capture market by creating the first low-code/no-code IDP platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.
