We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
What You Will Be Doing- A point of contact with Channel Partners, Distribution Partners & Account Managers to proactively market subscription opportunities to partners and/or resolve issues that may hinder them from maintaining a relationship with Pure Storage
- Effectively communicating company messages, value propositions, etc. verbally and in writing
- Uncover accounts which may be at risk and develop plans to mitigate and bring them to closure
- Accountable for reviewing and validating installed base reports
- Manage existing programs to maximise company revenue and resolve customer-related contract issues
- Ability to research original business transactions and prepare detail that will lead the account team to make quick recommendations on how to position a renewal
- Goal is to optimise renewal rate, attach rate and term
- Quote all subscription renewal opportunities for assigned territory
- Develop overall renewal strategy and process for assigned territory
- Manage & forecast the subscription pipeline for territory
- Create programs with Local leadership to proactively encourage renewal activity with partners
- Develop and communicate process change and improvements to optimise programs and enhance relationships with necessary company external customers and internal support groups
- Track all activity in Salesforce
- Develop overall renewal strategy and process for assigned territory; including quoting, forecasting, pipeline
- Proactively builds and maintains productive internal/external working relationships
- Point of contact with Partner Account Managers to drive subscription opportunities
- Bachelor’s degree or equivalent
- Prior subscription sales role – 4+ years
- Prior customer service experience – 2+ years
- Strong interpersonal skills / team player
- High integrity, ethics and humility
- Ability to build and maintain credibility with all cross functional teams
- Industry knowledge preferred
- Highly organised / strong time management skills
- Excellent written and oral communication skills
- Self-starter and ambitiously pursues improvement
- Solid Salesforce aptitude
- Advanced computer skills required (e.g. Excel, MS Access, SQL queries, Tableau)
- Inventory/installed base management experience is a plus
- Organisational and follow up skills, problem solving and analytical skills
- Desire to grow with Pure Storage
- Proven track record of success
- Must be willing and able to work in an open office, team environment.
- Excellent command in spoken and written Japan and English
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
WHERE DIFFERENCES FUEL INNOVATION:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.
Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.
