Head of Sales, Japan

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

In this role you will make a direct, positive contribution to our mission every day. As part of the launch team in Japan, the journey promises to be exciting as you will be part of changing the conversation around food waste in Japan and establishing the Too Good To Go brand in the minds of customers and food businesses.

We’re growing fast: Our community of over 100 million registered users and 240,000 active partners across 19 countries, have together already saved 400 million meals from going to waste - avoiding over 1,000.000 tonnes of CO2e!

In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.

This position is based in Tokyo, Japan.

Your Mission

Embark on a groundbreaking journey as the Head of Sales for Too Good To Go’s inaugural launch in Japan. As the pioneer of our expansion into this vibrant market, your mission is to lead, inspire, and build a dynamic sales team that will shape the success story of Too Good To Go in our first steps into the Japan market.

This is a great challenge for a hungry and driven Sales professional willing to recruit, structure, lead and nurture an enthusiastic sales team in fast-paced environment without losing sight of our mission

Your goal will be to maximise sales performance by providing leadership to the independent sales team and developing structures, methods and strategies to support the team as it grows. Your team will focus on converting small & medium sized business owners to sign up with Too Good To Go. You will do so by smartly deploying a combination of automated and manual sales efforts through Inbound, Outbound and Inside sales methodologies.

Your Role 

• You will target small & medium business owners mainly in segments like bakery, grocery, restaurant, coffee bars & more.
• Strategy and market mapping: Analyse the Japan market to identify geographic and segment opportunities for growth and build the plan for optimum results.
• Define the operational setup for the sales team required in the context of Japan for both Inbound & Outbound sales approach.
• Recruit, develop, adjust and build the team: Using your leadership experience you will ensure the team fulfill their potential and constantly train, coach, mentor and support the team for peak performance.
• Inspire & Empower: Champion a high-performance sales culture within the team to support our mission and business objectives.
• Structure and Optimise: Identify areas of improvement using key performance indicators compared to high performing markets and develop adjusted team structures and local processes to deliver on the growth ambitions
• Leadership and Management: you set the vision, the ambition and make sure your experts have everything they need to run their own area of ownership.  You lead with trust and share our values.
• Conversational fluency in English and Native level of written and spoken Japanese.

Requirements (must to have)

• 7+ years of experience of Sales in either technology products, B2C service, or food-related industry, FMCGs or any fast-growing business. 
• 3+ years of People Management, ideally of a small size of team or building-up a team from scratch.
• Comfortable with numbers and have experience with monitoring and tracking various sales KPIs - you actively use this competence to steer and guide the team 
• Thrive given freedom and accountability for results, enjoy setting ambitious goals for your team and over-perform.
• High commercial acumen with proven problem-solving and influencing skills and are able to draw on those skills to set the bar high and get team members to perform at their absolute best constantly.
• You are highly organised and can build structures and processes that meet business needs
• Mastering both Salesforce and Excel 

Requirements (nice to have)

• You believe in preparation and anticipation and have set the bar higher for your previous teams 
• You are a make-it-happen person and excited to roll up your sleeves.
• Experience working in a food marketplace business is a plus

Our values

• We win together
• We raise the bar
• We keep it simple
• We build a legacy
• We care 

Benefits & What we offer

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1350+ colleagues across 19 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

How to apply

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English.

Too Good To Go is an equal opportunity employer