Job Title:
Lead, Account Management
Job Description:
Position Summary
The Lead Account Manager will manage key strategic customers in Japan (Kyusyu area), focusing on improving their productivity, performance, and technology with advanced materials and process solutions. Lead Account Manager needs high communication skills based on problem solving skills, win-win negotiation skill, logical/analytical thinking and intimacy skills, together with a strong accountability to give full effort to achieve best outcomes. Success will be measured by project achievements, revenue growth, and alignment with PACE values. Details on our PACE values is described below.
Main responsibilities
- Understand all aspects of customers with a desire to keep learning more, no matter how much already know
- Ensure alignment between key customers and Entegris’ technology roadmaps with intensive communication with regional and BU leaders and set common goals
- Create clear and focused plans for managing key accounts and align with key regional and BU leaders
- Commitment to achieve strategic plans with full effort for exceptional outcomes
- Facilitate executive- and working-level update sessions, as well as in-depth technical review meetings
- Develop both single- and cross-divisional initiatives
- Foster proactive communication with all relevant operational managers, including quality, logistics, customer service, supply chain, and business planning teams
Education & experiences
- Bachelor’s degree, Technology, Engineering, Chemistry or Business is preferred. Master's or doctoral degree will be considered higher potential
- 10+ years’ experience equivalent knowledge in Japan semiconductor process and industry map
- 10+ years equivalent knowledge of Business-to-Business sales experience. Having knowledge and practical experience with Miller Heiman’s method would be an added priority
- Possessing a natural, insatiable curiosity and passion for both individual customers and various technologies
- Advanced skills in Excel for processing financial figures and technical data
- Advanced presentation skills to make simple, power and effective slides. Knowledge and practical experience
- Fluent verbal and written Japanese and English communication capability. Capable for very frequent contacts inside company and outside customers either by emails, phones, or text messages
- Ability to travel 50% domestically and internationally. High time management skill is required.
Candidate should know our Entegris Key value:
PACE Values
- People and Teamwork : The principles emphasize maintaining a global perspective, treating everyone with respect, fostering trust and partnerships, and working together toward shared goals for team success
- Accountability, Integrity, Trust : We commit to keeping our promises, hold ourselves accountable to each other and our customers, foster positivity and trust among employees, and uphold the highest integrity in all our actions
- Creativity and Innovation : We embrace thinking outside the box, creating new value for our customers and company across all areas, and continuously learning from both successes and failures
- Dedication to Excellence : We set high standards to be best in class, provide exceptional leadership, relentlessly focus on customer success, and work with urgency to meet and exceed goals—"do it now, do it right.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.