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Job Summary:
Talent Shared Services (TSS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TSS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Dalian, China; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TSS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres.
Virtual Talent Hub (VTH) for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering non-repetitive project-based work through skilled, agile teams. The team in the virtual hub is an extension of the regional talent teams and will cover operational/non-transnational scope.
Talent Consulting VTH supports a specific Region and acts as part of the extended Region Talent Consulting team.
VTH works in a fully integrated way with onshore colleagues participating in meetings, projects and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the Region.
This role will directly work with the Region Service Line Talent team and provide full support on reporting, internal stakeholder management, communications and general operations and administrative tasks. This position ensures smooth operations support. Should have a professional attitude to deal with highly confidential and sensitive information. Ensure being compliant with Data Privacy and Protection within local, regional, and global guidelines. Adapt to a constantly changing legal framework and growing business environment.
Applications Used: MS Office, Power BI
Shift: Aligned to the shift timings/schedule of the Region
Essential Functions of the Job:
- Support the MENA Recruiting Operations Leader in managing operational aspects of recruitment within the recruiting function.
- Responsible for employment screening and verification for DAP hires and supporting MENA DAP recruitment operations activities.
- Operate at a Region, Cluster, or Country level, potentially alongside other recruiting responsibilities.
Responsibilities:
- Deliver a best-in-class candidate experience as part of the MENA Recruitment Operations team, while supporting the screening practice.
- Schedule interviews and initiate assessments for DAP hires.
- Conduct employment screening and verification for DAP hires.
- Ensure all recruitment reporting requirements are met.
- Prepare weekly and monthly TA2 reports.
- Provide ad hoc recruitment reports to the DAP recruitment team as needed.
- Support vendor management activities for the MENA TA2 team.
- Provide recruitment data for audits.
- Support process improvement initiatives and recruitment-related projects.
Knowledge and Skills Requirements:
- Intermediate to advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook.
- Strong ability to prioritize tasks in a fast-paced, dynamic environment.
- Capability to meet demanding time frames.
- Excellent communication skills and the ability to work effectively across borders and remotely.
- Strong networking and relationship-building skills.
- Advanced analytical skills.
- Solid operational and commercial focus with good knowledge of KPIs and metrics.
- Proficiency with various databases, applicant tracking systems, and CRM tools.
- Working knowledge of data visualization tools such as Power BI or Tableau.
Job Requirements:
Education:
- Bachelor’s degree, MBA, MHRM, or MSW.
Experience:
- 8–12 years of experience, including data analysis within Recruitment, Human Resources, or Operations.
- Experience working in international and diverse environments.
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