Security Project and Technology Manager

Job Description

The Security Technology Manager provides a key role as a member of the AIG Global Security – Operations Department.  The Technology Manager provides direct support to the Regional Security Manager (RSM), Japan, delivering best-in-class physical security support services throughout the complex framework of AIG Companies and Corporate Functions (i.e., the department’s clients).   

Principal Responsibilities

• Responsible for the end-to-end installation, testing, and acceptance of installed physical security components (e.g., access control systems, security video and storage devices, intrusion / intruder alarms, panic / duress systems, video intercoms, and visitor management systems, etc.) for new office spaces, office relocations/reductions, restacks, individual component installations, and policy compliance remediation work.
• Ensure that security designs, equipment, and installation comply with Global Security Standards and that all associated AIG Company Policies and regional requirements are taken into consideration.
• Evaluate security vendor project proposals; most importantly, ensure cost estimates are appropriate (i.e., value for money) and that the plan / proposal complies with Global Security Standards.
• Develop, document, and commit to a project timeline and ensure all security actions / equipment are delivered as agreed.
• Ensure that project data is accurate, complete, current, and stored in the department’s central repository.
• Conduct Quarterly Business Reviews (QBR) with key project vendors.
• Assist with other departmental high priority projects / activities as needed, especially during major events which require departmental staff to support efforts that may be a departure from regular work functions.
• As needed, assist with conducting Physical Security Audits (PSAs) at offices throughout Japan. Create PSA reports and track all compliance findings through to remediation.

Education / Qualifications / Skills

• Must possess subject-matter expertise and troubleshooting capabilities for AIG’s enterprise security technology systems, including physical access control, security video, and intrusion systems.
• Advanced proficiency in Salesforce, Genetec, and other internally used applications.
• Genetec certification is preferred but not mandatory.
• Proficiency in Auto CAD is preferred but not mandatory.
• 4-year college degree is preferred but not mandatory.
• 5 years professional experience in a multinational company in a similar capacity as described in the Principal Responsibilities section.
• Strong project management skills with the proven ability to define a project’s scope and objectives and provide oversight to ensure its completion in a timely fashion and within budget.
• Top tier administrative support capacity with excellent interpersonal and organizational skills.
• Capable of effectively managing multiple deliverables and prioritizing responsibilities without much oversight – grasps “what’s important.”
• Must possess mature written and verbal English and Japanese communication skills and be able to effectively communicate with high level contacts of the organization.
• Must have excellent telephone etiquette. 
• The ability to maintain confidentiality on sensitive matters is required.
• Must have excellent follow-through, strong business acumen, and demonstrate a high level of urgency and adaptability.

• Must be an organized self-starter with the ability to handle and coordinate multiple tasks simultaneously with minimum error.
• Must exercise independent judgement and be comfortable in an environment requiring both sustained initiative and competing priorities.
• Strong analytical, testing, and problem-solving skills.
• Advanced proficiency in MS Office – primarily Excel and PowerPoint.
• Flexible – comfortable with working longer hours / early start times / late evenings as needed to meet target deadlines.
• Ability to collaborate effectively and work closely with cross-functional teams and management to accomplish objectives.
• Well organized, highly detailed, possesses quantitative skills and a strong focus on accuracy.
• Willing to travel as needed.

Position requires mostly in-office work with occasional remote work depending on deliverables and other work requirements.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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