Sr. Manager, Global People & Organizational Development

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

Primary Purpose: This Senior Manager position will serve as a key member of Tapestry’s Global People & Organizational Development (GPOD) team, covering North Asia market (including Japan & Korea). He/She is responsible for building knowledge, skills, capabilities and mindset of people and team in Tapestry through various learning and OD interventions. The Senior Manager will report to the Sr. Director, GPOD, APAC.

The successful individual will leverage their proficiency to...

Support People Development Curriculum & Programs:

• Support our current and future, large-scale and specialized, manager development programs for corporate and store teams
• Support the launch and ongoing management of e-learning and other asynchronistic/micro solutions as a means of empowering teams to take ownership of their development
• Customize and design learning solutions for corporate and/or store employees and teams to help build their capability and skills.  
• Facilitate classroom and virtual sessions for individuals and teams in both Japanese and English
• Oversee vendor relationships for open enrollment and intact team sessions, where applicable
• Manage training programs through LMS/Workday when applicable.

Support Organizational Development Initiatives:

• Support, design and facilitate additional GPOD initiatives, including team effectiveness, organizational design challenges, and other OD interventions, where applicable
• Support change management efforts by providing advisory support and owning the core change management curricula
• Leverage experience and best practices to design scalable programs, workshops resources, and tools
• Measure the impact of initiatives in delivering value for the business

Collaborate with GPOD, Talent Team, HR Community and key stakeholders:

• Work with fellow team members globally to ensure alignment with People & Organizational Development initiatives; support each other in order to achieve team goals
• Develop strong relationships with Global Talent and HR Business Partners and to understand and support the business needs of Tapestry and the brands
• Work closely with key stakeholders in North Asia region to guarantee the success of global and regional programs, and help drive the business

The accomplished individual will possess...

• Language skill: Japanese native, High business in English is a must and being able to facilitate trainings and workshops in English. (Korean is nice to have)
• Culture fit – open-minded, inclusive, flexible, authentic, mature and customer centric
• Minimum 8 years of experience in Training and/or OD and change management
• Experience of supporting multiple countries / market is preferred (experience of supporting Korea market is an advantage)
• Bachelor's degree and above.
• Working knowledge of industry trends and leading practices in learning & development and organization effectiveness
• Strong organizational and project management skills; including ability to manage complex programs and complex organization structures
• Ability to engage with a variety of levels and global partners including senior leaders in the organization
• Ability to be agile in changing circumstances and work in ambiguous environments with a growth mindset
• Superior written, communication, influence and facilitation skills
• Proven consultative, collaboration and coaching skills with leaders and cross-functional partners
• Certification in assessment tools and training methodologies (such as MBTI, DiSC, StrengthsFinder, Situational leadership etc.) is a plus

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/