Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture (e.g., database administration and solutions) in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Ability to communicate in Japanese fluently to support client relationship management in this region.
Preferred qualifications:
- Experience with architecture design, implementing, tuning, schema design and query optimization of distributed systems.
- Experience in technical sales or consulting in one of the following areas: data analytics, AI/ML, Infrastructure, Application Modernization.
- Experience with aspects of cloud computing (e.g., infrastructure, storage, platforms and data), as well as the cloud market and customer buying behavior
- Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineer, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business issues, engage in proof-of-concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back-ends and all aspects of the data life-cycle. You will engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will be a part of a team of Googlers working in an environment of respect where we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data life-cycle.
- Share cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Prepare and deliver business messaging in an effort to highlight the Google Cloud value proposition, using techniques such as whiteboard and slide presentations, product demonstrations, white papers and Request for Information (RFI) responses.
