- Prepare documentation, dock receipts, bills of lading, export/ import declarations.
- Assists/ Files various shipper declarations (AMS, ISF, etc)
- Track and trace cargo as necessary to insure proper movement and delivery.
- Issuing/sending invoices to clients and provide accounting department with proper and correct billing information.
- Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate with airlined/vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
- Seek the most profitable mode(s) (ocean, air, truck, customs, warehouse) of shipment, yet meet client’s requirement for the movement of freight.
- Creates new job files in computer system including updates.
- Inquiries to vendors for rates (eg customs, air freight, sea freight, warehouse, trucking, etc) and prepares quotes.
- Arrange bookings with Carriers for ocean, air, trucking, customs
Other duties as assigned.
