Quality Control Manager (QCM)

Valiant Integrated Services is a global leader in mission-critical support for defense, national security, and civil government operations. With a presence in over 40 countries and a workforce of 5,000 professionals--25% of whom are military veterans--Valiant delivers cutting-edge solutions in training and simulation, intelligence and analysis, logistics and sustainment, facility operations, and global contingency support. From advanced military training exercises and intelligence solutions to disaster response and infrastructure modernization, Valiant ensures operational readiness and mission success for its partners. Trusted by the U.S. government and allied nations, Valiant continues to drive innovation and excellence in the defense and security sectors.

The Quality Control Manager (QCM) shall have overall responsibility for the contractor’s quality control management program. The QCM may be a stand-alone role or be dual-hatted with another position, except that the QCM shall not be the Contract Maintenance Manager (CMM) or the L1 Safety and Health Officer (L1 SHO). If this role is a dual-hatted assignment, the collateral duties shall not inhibit or restrict the effective administration of the Quality Control Program. The QCM may be a qualified employee of the prime contractor or a subcontractor. If the duties of the QCM are fulfilled as an additional responsibility (i.e., dual-hatted assignment), these collateral duties shall not overcome, inhibit or restrict the effective administration of the Quality Control Program. The QCM, or designated alternate, shall be present on-site, at a minimum, during the facility’s normal duty hours.

• Perform all duties in accordance with the Operations and Maintenance Performance Work Statement.

• Develop, implement, maintain, and enforce the site-specific Quality Control Plan (QCP) in full accordance with the Performance Work Statement (PWS) and contract requirements.

• Identify corrective and preventive actions and perform follow-up activities.

• Prepare quality procedures for various site locations.

• Prepare minutes of meetings.

• Collect and input data from various sources into electronic spreadsheets for graphing and trending.

• Use word processing programs, or other database programs.

• Liaison for the Quality Director with Corporate offices, project sites and customer agencies.

• Typing, data entry, document printing, copying, assembly, faxing, scanning, and filing.

• Preparation and documentation of quality plans, policies, procedures and summaries.

• Assist the Quality Director in the implementation, maintenance and documentation of the organization's quality programs, including ISO 9000 quality systems.

• Perform quality orientation, training programs, quality audits and inspections.

• Manage and enforce the QC inspection system, ensuring inspection frequencies and percentages fully comply with the PWS, including:

   

  • Ensuring 100% of all maintenance on high-risk (Category 1 & 2) systems is inspected.
  • Ensuring a minimum of 20% of preventive maintenance and 10% of unscheduled maintenance on all other systems is inspected.
  •  Inspecting preventive maintenance within three (3) workdays of completion and unscheduled maintenance within five (5) workdays of completion.
• Travel to site locations for quality-related duties.
•  
• Document and record control.
•  
• Subcontractor selection and evaluation, program coordination and documentation in database.
• Independently inspect standardized procedures, items, operations and/or contract requirements for compliance at various sites.
• Independent record keeping and preparation of reports, inspections and testing.
• Interpretation of plans, contracts and specifications and observation of activities to check adherence to quality, safety, and contract practices and requirements at various sites.
• Prepare, coordinate, and document performance and management reviews.
• Assist other departments and sites in meeting contract or quality requirements, as required.
• Maintain the confidentiality of sensitive quality and company proprietary information.
• Promote quality awareness.

• Required to be present on-site during the facility's normal duty hours (currently 0730-1600, Monday-Friday, excluding federal holidays).

Knowledge, Experience and Skill Requirements

• Minimum two (2) years of experience in quality control evaluation and reporting in construction or facility management, AND minimum two (2) years of experience working in comparably sized health care facilities.
• Experience to include (but not limited to) managing the overall quality program, deficiency identification/correction, and analyzing performance data to correct and improve performance.
• Proficient in Microsoft Office programs including Word, Excel, PowerPoint, Outlook required.
• Ability to work independently and under stressful conditions and deadlines with dependable outcomes required.
• Ability to travel via air or ground transport on short notice required.
• Ability to travel 30% or more required.
• Ability to maintain military gate pass access is required.
• Ability to rapidly adapt to changing work.
• Ability to read and write fluently via hardcopy or electronically in English required.

Licenses and Certification:

Required:

• High school diploma/GED or higher education.
• Valid driver’s license.
• QCCR – Certification from Quality Control Representative, CQPA – Certified Quality Process Analyst, CQA – Certified Quality Auditor, or CMQA – Configuration Management Quality Assurance.
• Must be able to pass background check.

Preferred:

• Certification in one or more of the disciplines: Quality Inspector/Quality Process Analyst/Quality Technician.

QHSE Requirements:

• Take reasonable care for the health and safety of yourself and other persons who may be affected by your actions or omissions.
• Observe and comply with company's health, safety, and environmental policies at all times.
• Conform to all safety instructions given by those with a higher responsibility for health and safety.
• Report all hazards, potential hazards or dangerous situations, including damaged or mislaid personal protective equipment to your supervisor or safety representative.
• Report environmental impacts, anything that results in a change to the environment as a result of Valiant's activities, products or services.
• Participate in the achievement of Valiant's QHSE objectives and targets, both those at departmental and company level.

Physical Requirements:

• Employee is regularly required to sit; use hands to handle or feel and communicate effectively. Frequently required to reach with hands and arms and occasionally is required to stand; walk and stoop, kneel, crouch, or crawl. Employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.