Sales Application Manager

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Responsibilities

SUMMARY OF RESPONSIBILITIES:

Japan region is an important market for instruments used in material science, green energy, life sciences, nanotechnology, and semiconductor. To enhance the pre-sales application support and customer satisfaction, we are requisitioning a Sales-Application Manager based in Tokyo, Japan. The Application Manager will cover all Bruker Nano Surface Metrology products, especially AFMi.

ESSENTIAL FUNCTIONS:

The Sales-Application Manager works closely with Sales and Marketing team to accelerate sales processes in Japan, providing following supports:

• Help sales team understand the requirements of customers’ applications by customer visits, discussions etc. In addition, drive customer to same goal as the joint venture concept.
• Use sample measurements, lab demonstrations & live presentations, present the strengths of our products and technologies to customers, helping customers understand the benefits of the solution we provide.
• Frequently communication with BU team and establish the best way for each application.
• Organize advanced training courses for customers.
• Application support for post-sales issues
• Manage a team of Sales Applications Scientists to achieve and exceed quarterly and annual sales goals across multiple product lines.
• Performance management including coaching and mentoring of team members and setting a high bar to achieve maximum personal potential by measuring against KPI.
• Encourage best practice in the team via understanding and adoption of optimized demo & sample measurement processes.
• Work together with Marcom on marketing events, including webinars, workshops, user meetings, conferences, exhibitions, and trade shows.

ADDITIONAL RESPONSIBILITIES:

• Other lab/office duties when required, such as lab maintenance.

Qualifications

To be successful for this position, you will possess the following requirements:

PHYSICAL/ENVIRONMENTAL REQUIREMENTS:

• Usual office working conditions: using a computer and performing instruments.
• Travel to visit customers and prospects (travel out in Japan can be up to 20%)

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent leadership, communication, interpersonal and negotiation skills.
• Positive “can do” attitude, a highly motivated self-starter.
• Resourceful, proactive, analytical, meticulous.
• Goal oriented with good track record in leading teams to achieving sales targets.
• Fluent in English and Japanese.
• Microsoft power point, excel, word experience.
• MatLab, Igor, Origin, Python software experience is preferable skill.  
• Able to travel both domestically and internationally on short notice.

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

• Master or Ph.D in Material Science, Physics, Chemistry, Electrochemistry and Semiconductor materials.
• 10 years (PhD)  or 15 years (Master) prior work and/or study experience in relevant fields.     
• Technical background in AFM and/or other surface characterization techniques is preferred.

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.