Job Description
Location: Shibuya, Japan
Department: Commercial
Entity: AirAsia X - Japan
Status: Full-time
YOUR ROLE AS A SALES MANAGER:
The Sales Manager is responsible for driving overall revenue growth and profitability by formulating and executing business strategies aligned with AirAsia’s corporate plan. The role requires strong sales acumen, strategic market insights, and leadership in managing distribution channels and client relationships within a designated territory. The ideal candidate will champion market expansion initiatives while staying abreast of industry trends, competitor actions, and regulatory changes.
WHAT YOU’LL CHAMPION:
Formulate and implement sales strategies to maximize overall sales growth and profitability.
Manage and grow existing accounts and distribution channels while identifying new sales opportunities.
Set and achieve ambitious sales targets in line with regional commercial plans.
Gather market intelligence and monitor aviation industry trends and competitor activity.
Maintain a strong understanding of governmental and regulatory issues impacting the territory.
Provide regular performance reports and business reviews to management on a weekly and monthly basis.
Lead the team and sales support operations to ensure customer satisfaction and high service standards.
Foster and develop trade partnerships and long-term client relationships.
Coordinate cross-functionally to identify and execute new business opportunities.
Actively contribute to strategic planning within the off-line sales portfolio.
WHO YOU ARE:
Diploma or Degree in any field, preferably with 6+ years of commercial sales and distribution experience. Knowledge of the aviation industry is an added advantage.
Proven track record in sales performance, client relationship management, and channel development.
Experience in managing and developing staff is a plus.
Strategic thinker with strong analytical and commercial skills.
Excellent interpersonal, communication, negotiation, and presentation abilities.
Ambitious, results-driven, and capable of working independently in a fast-paced environment.
Pleasant personality with a proactive attitude and ability to adapt to change.
Must be willing to travel extensively.
Strong proficiency in Microsoft Office (Excel, PowerPoint, Word).
Ability to understand complex business processes and translate them into effective commercial strategies.
Solid grasp of business financials and cost-effective sales initiatives.
High attention to detail and solution-oriented mindset.
Excellent collaboration and stakeholder engagement skills.
Adaptability and resilience in a dynamic business environment.
Strong leadership and team management capabilities.
WHERE YOU’LL GO:
Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.
At AirAsia, we believe in internal growth and career evolution. Based on performance and contribution in this role, the Sales Manager can grow into a Sr. Sales Manager or higher, playing a key role in shaping sales strategy across multiple markets and leading larger cross-functional teams within the airline.
WHAT YOU’LL ENJOY:
Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
A unique Allstar culture like no other
OUR HIRING PROCESS:
Application received
Candidate screening
Interview(s) and assessment(s)
Background check and/or other assessments
Offer and negotiation
GET TO KNOW AIRASIA:
AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.
GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean. Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.
