Senior Manager, E-commerce Japan

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Job Description Summary:

We’re looking for a forward-thinking and collaborative leader to join our Japan & South Korea Operating Unit as Senior manager, Japan E-commerce. This role will be instrumental in shaping and executing our business growth at E-commerce through driving new shopper acquisition. You’ll work closely with other E-commerce team members to co-develop and execute the plan. The ideal candidate will have experience working at E-commerce platformers (e.g. Amazon/Rakuten).

What You'll Do for Us:

Project management and execution

• Develop new shopper acquisition plan at each E-commerce platform site (e.g. Amazon/Rakuten) and execute it.
• Plan and execute E-commerce cross promotion through LINE exposure
• Prepare KPI performance dashboard and business report to provide insights on project performance, including new shopper acquisition metrics.
• Collaborate with other E-commerce members, internal stakeholders, external E-commerce platformers to execute business agendas, including business planning, channel performance reviews, and reporting.
• Lead shopper new shopper acquisition in accordance with LTV (Life-Time Value) concept enlighten to bottlers and related functions.
• Facilitate meetings, create agendas, and ensure follow-up actions are completed in a timely manner.
• Support collaboration with global and regional teams to align best practices and key deliverables.
• Plan and strategize to retain and expand current customer relationships.
• Develop mid-to-long-term sales plans and prepare strategies to protect, grow and diversify the relationship with E-commerce customers.
• Conduct market benchmark and identify best practices from leading E-commerce players (outside Beverage industry) and predict current and future shopper trends.

Qualifications & Requirements:

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• 7+ years of experience in project management, operations, or marketing/sales role within a fast-paced organization.
• Ideally the candidate has experience working at E-commerce platforms.
• Proven experience coordinating cross-functional projects and managing stakeholder relationships.
• Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.
• Excellent communication skills in both Japanese and English, with experience working with global stakeholders.
• Strong analytical skills with the ability to monitor performance metrics and provide actionable insights as well as the ability to conduct competitor analysis.
• Ability to work independently, manage ambiguity, and proactively drive initiatives forward.
• Strong knowledge of consumer behavior and retail trends in the consumer goods industry.
• Excellent interpersonal skills with the ability to build strong relationships with clients, customers, and team members.
• Knowledge of pricing strategies, and financial implications including LTV (Life-Time Value) concept/ P&L drivers etc.
• Familiarity with BI tools is a plus

What We Can Do For You:

• Iconic & Innovative Brands: In our portfolio of over 250 products, we offer a variety of widely known & popular brands including Coca-Cola
• Leading E-commerce Agenda: You have the opportunity to join a team that is leading the FMCG E-commerce and is also the worldwide benchmark for Coca-Cola
• Exposure to World Class Leaders: Access to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights. 
• Flexible working style: Up to 40% of remote working

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.