Roles & Responsibilities
1. Research, craft, and implement content policies that account for the needs of a country while balancing against company principles. Manage go-to-market to ensure effective implementation across Asia Pacific and policy and project outcomes are met.
2. Analyse data to measure, identify, mitigate, and monitor risks to raise the overall commerce content ecosystem quality and personalized recommendations. Develop and implement new signals, metrics and engage in risk discovery – to identify new content quality and abuse trends and develop policies to address them.
3. Engage cross-functional stakeholders to consolidate and analyse creator pain points; derive and implement action plans and operational workflows to resolve them.
4. Develop, launch and implement new policies and operational workflows – in collaboration with cross-functional teams – to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements.
5. Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation.
6. Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health.
7. Act as an escalation point of contact and manage internal communications on all commerce content policy issues.
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