Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & Responsibilities

MAJOR RESPONSIBILITIES

Facility Coordinator will be responsible to handle the tactical delivery for the assigned property/facility and be the on-site key point of contact for client, stakeholders, and vendors.
This position report to Lead Facilities Manager who is located at onsite.

Team Structure：                            JLL x 2

Client office location:                     Shin Yokohama , Kanagawa

Site Information: Shin Yokohama (x2), Ota Gunma, Nagoya
* Nagoya is managed remotely. Site visit is required for Gunma and another Shin Yokohama office for regular maintenance.

Service hour ：    9:00 - 17:30 on weekday including holiday
* Some public holiday is paid vacation days. There are company holidays in New Year, Golden Week and Obon. So total holiday including Sat, Sun, holidays are around 120 days in a year.

• Soft Service Support
  Cleaning, green and beverage service support
  Fixed asset inventory
  Receptionist work, representative calls
  Contract documentation support
  Payment support
   

• Hard service support
  Building maintenance support, attendance, announcements, etc.
  Fire prevention and disaster prevention related work support, postings, announcements, related equipment management, etc.
  Floor inspection
  Office layout support, furniture relocation, etc.
  Building entry card lending and authorization
   

• Employee service support
  Stationery and envelope management and ordering
  Support for congratulatory and condolence services, flowers and telegrams of condolence only
  Seal application and delivery
  Company car management, insurance, ETC and gasoline cards, JAF card arrangements
  Renting out rental car cards
  Parking lot management
  Help desk, response to inquiries
  Orientation for new employees and transferees regarding facilities, office tours
  Mail room service
  Overseas business trip arrangements, hotel and cab arrangements for overseas VIPs visiting Japan
  Intranet content management
  Lost & found support
   

• Others
  Arrangement of business cards and employee ID cards (HR support)
  Although irregular, event support may include catering arrangements, venue setup, and unexpected orders.
   

• Candidate Specification

  Key skills
  Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.
  Has a customer-oriented attitude, action; flexible, listen, proactive
  Positive mind to improve for better service
  Documentation skill to create report, manuals
  
  Required skills
  Over 3 years’ experience in Facility industry or some areas which utilize past experiences
  Demonstrates proactive & professional approach to customer service.
  Business level English (both verbal and written)

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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